Jyoti Nayak

Head of Business Operations

Jyoti Nayak has over 20 years of experience in IT services and is an accomplished leader with proven success in leading Business Operations, Marketing, Internal & External Communications, Governance & PMO function across US, Europe and India geographies.

She has led Global cross-functional teams, achieving the operational and functional goals and has worked closely with Sales and Delivery leaders in optimizing margins for customer engagements. She has ensured the highest level of customer satisfaction, delivery process compliance, and continuous efficiency improvement. She was Instrumental in implementing CMMI & ISO 9001:2015 processes across Eastern Europe and India development centers and getting them certified.

She holds an MBA degree from Manipal University and is also a CMMI Assessment Team Member and a Certified Internal Auditor.

Jyoti loves traveling and likes to listen Latin American music.

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